Last updated: November 8, 2025
Welcome to NOIRELLE. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://noirelle.com/ and use our services.
By using our website and services, you agree to the collection and use of your information as described in this policy.
We may collect several types of information from and about you, including:
Personal Data: Name, email address, postal address, phone number, payment details, order history.
Derivative Data: Information our servers automatically collect when you access the website, such as IP address, browser type, operating system, access times, pages viewed.
Device/Usage Data: Mobile device information, unique device identifiers, location data (if permitted), and usage statistics.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information.
We use the information we collect in the following ways:
To process and fulfil your orders, communicate with you regarding your orders, items, delivery, returns.
To manage your account and provide customer support.
To deliver and personalize the website experience, including content, offers, and advertising tailored to you.
To improve our website and services (analytics, testing, research).
To comply with our legal obligations and protect our rights.
We may share your information with third-parties only under the following circumstances:
With service providers who help us operate our website, process payments, fulfil orders, deliver packages, provide marketing assistance (they are bound by confidentiality obligations).
To comply with legal process or protect rights: when required by law, law enforcement, or to defend our rights.
With your consent or at your direction.
We do not sell your personal information to unaffiliated third parties for marketing purposes.
We use cookies and similar technologies to:
Recognise you when you return to our site.
Track your browsing and purchasing behaviour across our site and other websites where applicable.
Enable certain features, improve our services, analyse site performance, and deliver personalised content and advertising.
You can manage cookies via your browser settings and opt out of tracking where applicable.
We implement administrative, technical and physical security measures designed to protect your personal information from unauthorised access, use or disclosure. However, no system is completely secure and we cannot guarantee absolute security of your information.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. When we no longer need to retain your data, we will securely delete or anonymize it.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Correction: Have us correct any inaccurate or incomplete information.
Deletion: Request deletion of your personal information (subject to exceptions).
Restriction: Ask us to restrict processing of your information.
Objection: Object to certain processing activities (e.g., direct marketing).
Data portability: Request transfer of your information to another service.
If you would like to exercise any of these rights, please contact us at the contact details below.
Your information may be transferred to and processed in countries other than your residence, including the country in which our servers or service providers operate. In such cases we ensure appropriate safeguards to protect your data.
Our website is not intended for children under the age of 16 (or as required by local law). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically.
If you have questions or comments about this Privacy Policy or wish to exercise your rights, please contact:
Email: noirellepremium@gmail.com
Address: NOIRELLE Pvt Ltd, Colombo, Sri Lanka
