01. Commitment to Privacy
At Noirelle, safeguarding your personal information is fundamental to the luxury experience. This Privacy Policy details the categories of data we collect, how it is secured, and the choices available to you regarding your personal profile.
02. Information We Collect
When you place an order, create an account, or subscribe to our newsletter, we collect contact information such as your name, delivery address, phone number, and email address, along with transaction details. We do not store your full payment card details on our servers; payments are processed by our payment gateway providers.
03. Purpose of Processing
We use the information we collect to process and deliver your orders, communicate delivery and order updates, and respond to your enquiries.
04. Cookies & Tracking Technologies
We use essential cookies to remember your cart contents and site preferences, and analytics cookies to understand how visitors use our site so we can improve it. Our e-commerce platform provider may also set cookies necessary for the storefront to function. You can control or disable cookies through your browser settings, though some site features may not work correctly without them.
05. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, including order processing, exchange handling, and compliance with legal, tax, and accounting obligations. When information is no longer required, we take reasonable steps to delete or anonymize it.
06. Data Security
We apply reasonable administrative and technical safeguards to protect your personal information from unauthorized access, loss, or misuse. While no method of transmission or storage is completely secure, we work to maintain appropriate protection at every stage of processing your data.
07. Marketing Communications
If you subscribe to our newsletter or opt in to marketing messages, we may contact you with updates on new arrivals, offers, and promotions. You can unsubscribe at any time using the link in any marketing email, or by contacting our Customer Care Team directly.
08. Third-Party Disclosures
We do not sell, rent, or trade your personal information. Data is shared only with the courier partners and payment gateways needed to fulfil your order.
09. Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
10. Your Rights & Data Access
You can ask to review, correct, or request deletion of your personal information at any time. To do so, contact our Customer Care Team at info@noirellepremium.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The revised version will be posted on this page with an updated "Last Updated" date.